BRCC has embarked on a new partnership with the British Red Cross in Bedfordshire to deliver care and support to people referred by the new One Call service.
One Call is an innovative project set-up by the Bedfordshire Primary Care Trust and East of England Ambulance Service. It organises for volunteers to visit vulnerable people who need assistance in their home in times of crisis, for example after an illness, accident or on their discharge from a hospital. It is currently for residents in the Ivel Valley and Horizon PCT catchment areas.
The service is delivered by a team of Red Cross staff and volunteers who visit clients referred to them by health and social care teams. The new partnership with the BRCC complements and expands the Red Cross provision by enabling people living in rural villages to benefit from visits by volunteers in their neighbourhood, referred through BRCC’s Good Neighbour and Village Care Scheme Network.
As well as social and emotional support, the volunteers will undertake shopping, collecting prescriptions, assisting with food preparation, transporting people home from A & E and sign-posting to longer-term help if required.
Since One Call was launched in December beneficiaries have found the service has been of immense value. A recent beneficiary of the service commented: “Having a link with the outside world, the time they give to me, even when it is just some form of contact with the outside world, interacting with another human, this alone helps me, makes me feel normal, to laugh as well, aids my recovery and keeps me sane”
The service is delivered 365 days a year and it is hoped to extend the project across Bedfordshire in the future. The British Red Cross is always keen to recruit new volunteers to the service, and enquiries about volunteering can be made to Meenha Badhan, Red Cross Service Manager on 07921 872415 / 01234 341503 or e-mail mbadhan@redcross.org.uk
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